Tenant FAQs

Unfortunately no. We do not place properties “on hold”. We take applications on a first come / first served basis. If the application ahead of yours is not approved or the applicants decide not to proceed with the process, we will move on to the next completed application in line until the property is leased.

We offer a multiple options for security deposits. Applicant(s) must be prepared to pay Administrative Fee within 24 hours of a notification of approval. The Administrative Fee is non-refundable. Current Administrative Fee is $250 per unit. Method of fee payment must be approved by Red Team, in advance.

We do not deny Applicants based upon their Credit Scores. However, the Security Deposit needed is affected by the Credit Scores. Also, Red Team offers a zero-deposit option. Approved tenants may purchase a Security Deposit Insurance Policy through one of our partners for a nominal monthly fee instead of a traditional security deposit. Approved Applicants will receive a link to purchase their policy from our partner to begin service. In most cases, within 1 (one) business day, applicants who have presented a Rhino policy or paid a traditional security deposit, will receive a lease for review and signature.

Also, we offer some custom solutions in the event of Applicants with challenging situations. Ask us for more details if you are in this position.

The first full month’s rent and any other deposits / fees are required, prior to taking possession.

Applicants must be 18 years or older to be considered. All persons living at the property over the age of 18 must complete a separate application and pay a separate application fee.

Until signing the Lease, if you decide to pay a traditional security deposit, yes, it is refundable. If you choose Security Deposit Insurance, the premium is not refundable.

If you think you need a co-signer, please contact us and ask if that is an option. In some cases, we are not able to accept a co-signer. Remember, Application Fees are non-refundable.

You can Apply for any property right from our website RentingRed.com. Select the property you're interested in then click the "Apply Now" button to start the process.

If someone else is approved for the property ahead of your application, we can transfer your application to another property we manage for up to 90 days.

Through your Tenant Portal, you can see items on your account, upcoming charges, and access documents.

Your pet will be assigned a "FIDO SCORE" by Pet Screening. Your monthly Pet Administrative Fee is determined by the FIDO Score for all approved pets.

In the event you have a Service Animal, Emotional Support Animal (ESA), or no pet/animal at all, a Pet Screening profile is still required. There is no fee to create a Support, ESA, or "No Pet" profile.

Having a roommate move out in the middle of Lease does happen. However, certain criteria must be met. If you are in this situation, please contact our team for more details at pm@redteamdfw.com or 817.921.3545.

Most leases require at (minimum) 30-Day Notice of your intent to vacate the property. You may submit your notice through your Tenant Online Portal or by emailing 817.921.3545.